Contact
Every message reaches a real inbox. We answer every one - usually within a business day.
Direct contacts
Skip the form. Email the right person.
If you know what your message is about, write to the address below directly. The form routes to the same inboxes - it's just easier when the subject is clear.
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Data corrections, missing stores, closures
[email protected]Triaged within 48 hours, fixed within 7 days.
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Press, journalist questions, embargoed data
[email protected]Replied within 24 hours on weekdays.
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Data licensing, API access, custom extracts
[email protected]Replied within 1 business day with schema + pricing.
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Partnerships, collaborations, research
[email protected]Replied within 2 business days.
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Privacy, data deletion, DPDP requests
[email protected]Acknowledged within 72 hours, resolved within 30 days per DPDP Act 2023.
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Anything else
[email protected]Replied within 1 business day.
Office
Apexlayer Technologies Private Limited
WeWork India, DLF Forum, DLF Cyber City Phase III, Sector 24, Gurugram, Haryana 122002, India
A few quick answers
How fast will I get a reply?▼
Most messages get a response within one business day. Data corrections and bug reports are triaged within 48 hours. Press inquiries during a deadline window get priority - mention 'press deadline' in the subject line and we'll move faster.
Why did I get a reference number?▼
Every submission gets a unique reference (e.g. QC-2026-A8X3F). It's how we track the conversation across email replies. If you don't hear back in 48 hours, reply to your auto-reply with that reference and we'll find your message immediately.
Can I call you?▼
We don't run a phone line. Email is faster - every message hits a real inbox a real human reads, no ticketing system, no chatbot. For data licensing or partnership conversations we're happy to schedule a video call after the first email exchange.
I want to license the data. Where do I go?▼
Pick 'Data licensing inquiry' on the form, or write directly to [email protected]. Tell us your use case in two lines (research / product / internal analytics) and we'll send you the schema and tier pricing.